I think I’ve just been the target of a scam. I didn’t fall for it, but for what it’s worth, here’s what happened.
Got a call on my home phone line from a woman with a strong Indian accent claiming to be with Windows Live support, telling me they’ve been receiving error reports from my computer. The connection was really bad, worse than the cheapest VoIP service. She asked me to switch on my computer and follow some instructions to fix the problem.
I was immediately suspicious, since I only have Macs here, though I do occasionally run Windows on them (XP under VMWare on my MacBook Pro, and Windows 7 on my iMac in BootCamp). Besides, why would they have my home phone number? If I register software at all and have to give a phone number, I always use my mobile number, not my home phone.
So I asked to speak to her manager. A fellow with a thick Indian accent comes online, I ask where he’s from, he says (implausibly) Australia. I ask him when these error reports came in, he says “over past three months”. I ask for the date and time of the most recent one. He says “is continuous, today, yesterday”. I tell him I haven’t run Windows today or yesterday, and that I don’t trust his organization, and hang up.
In retrospect, I should have just followed along (or pretended to follow along) to find out what they wanted me to do. I wouldn’t be surprised if it involved downloading some special software to “fix the error” – software that would actually just copy files, track keystrokes, etc.
Anyone out there had a similar experience?